TEAM LEAD
THE COMMoDORE
Team Leads at Entelect are still hands-on, designing and writing software on a daily basis alongside their team. Our Team Leads are still fully involved and invested in the projects they are assigned to, and as such, this is a perfect role for those individuals who still love to code, but also want exposure to the management and leadership space.
“I could not have grown more anywhere else but here at Entelect. We are a bunch of talented, driven people; mostly a technical bunch. But we are passionate about developing the best software because we know we can. Personally, I love working with apps which my mates are using…”
OVER AND ABOVE DEVELOPMENT RESPONSIBILITIES, TEAM LEADS ARE ALSO RESPONSIBLE FOR FOUR KEY AREAS:
TEAM:
Looking after the team is probably one of the most important responsibilities in the organisation that is bestowed onto our Team Leads. As you have probably noticed, we value our people and we want to create environments where everyone is mentored, coached and able to grow. Our Team Leads are ultimately responsible for this mentoring and are held accountable for the growth of the individuals within their teams. They do this through their day-to-day management of the team, monthly one-on-one sessions and performance appraisals, which they are expected to run and manage. This isn't always an easy task and sometimes requires a Team Lead to deal with difficult situations and conversations.
PROJECT:
Team Leads are responsible for the delivery and quality of their team’s deliverables. They are responsible for implementing and rolling out the tooling and processes necessary to ensure this delivery.
CUSTOMER:
Team Leads are our face on projects; they are a key representative tasked with fostering a meaningful relationship with our customers. They need to ensure that the necessary communication happens, deliver a high level of service, as well as proactively address potential issues. It is important to note however, that there is no heavy expectation of cross-selling or upselling our services, with the role being focused on delivery, people, and project matters. The account management function is normally assigned to a member of the Senior Leadership team.
ENTELECT:
Team Leads are a part of the broader leadership team and are influential in company-wide strategic decisions.